We're looking for some new Community Coaches, to help support our Local Groups, to welcome new people, and to encourage and promote great content on Greenwire. Below is a description of what the role involves.
Please read it carefully and if you're interested in applying, please fill out this short form and we'll be in touch with you soon.
Please note this is a voluntary role.
Greenwire Community Coach role overview
We'd like each community coach to take responsibility for one or more region. They will need to join all the Local Groups in that region, be in regular contact with the Local Group Coordinators and keep informed about events and opportunities in the region. Some regions may need more than one coach, depending on the number of groups and the time availability of the coaches.
Ideally we would like all coaches to cover all elements of the role, as outlined below. However, if you're only interested in one or two aspects of the role, please specify this when you fill out the application form (there's a comment box in the last question).
Contacting and supporting new members
We get roughly 80-100 new people joining Greenwire every week. However, there's so much information on Greenwire that a lot of people don't know where to start, so it’s really important we get in touch with people straight away, ask them what they're interested in, and help them find something engaging on Greenwire to keep them coming back. Nothing beats personal contact.
That’s where you come in.
Our volunteer community coaches do a great job contacting new people soon after they join Greenwire. They reach out to them, ask them what they're interested in, point them to some interesting content or to a group they might want to join, and be their contact for any queries they may have. There are many ways for people to get involved with Greenpeace - your task is to guide them so they find the activity or role that's right for them.
Coaches also look out for any questions posted up on Greenwire and answer them if they can.
Supporting Local Groups
Coaches should be in regular contact with the Local Groups in the regions they're covering, helping them to promote events to new members, keep their group pages up to date, and supporting them with how to make the most of Greenwire as a great tool for finding new members and organising local activities.
Where relevant, coaches may also help mentor people who are setting up new Local Groups on Greenwire.
Encouraging great content
Storytelling is one of our most powerful tools for engaging people and it's something we'd love to do more of at Greenpeace. We'd like our community coaches to encourage people to write blogs, make short videos, and post up photos. Personal stories, about why people care about an issue or why they've taken action in some way, show new people that Greenpeace is accessible and anyone can get involved - it's not an exclusive club where you have to climb an oil rig to be allowed in! There are many ways people can get involved with Greenpeace, including campaigning online, lobbying MPs, raising money through a bake sale or running a marathon, taking photographs, making videos, writing blogs, and of course joining a Local Group. We want to make sure people are aware of all the options so they can find what's right for them.
As a community coach you can also start discussions on Greenwire - asking questions is great way to engage people and make them feel part of the community. Keeping an eye out for spam content or members is also really helpful. It doesn't happen often but it's important we catch and deal with any spam as quickly as possible.